Frequently Asked Questions

Nominally, it takes 4-6 weeks to process an application, however with that said, inspections, scheduling, and airlift can add an additional 6-12 weeks to delivery times. 

Start within your circle of friends and family and then expand to your church and charity groups you know about. Failing that, simply pick up the phone and "cold-call" charitable organizations within your area. Moreover, giving a presentation (download our introductory presentation) to local clubs or organization may also bear fruit. 

Shipments are tracked through a government logistics program that is not available to the public. Nevertheless, Denton Program operations, have access to this tracking program and are very good at communicating with donors, via email, regarding pallet movements, timelines, and any routing changes.

It is essential that there is a responsible agent (consignee) established in the country that will gaining governmental approvals, arranging for transportation, and receiving/distributing the humanitarian goods. Failing that, a charity may wish to consolidate their desired shipment with another charity that does. Please contact your OKF staff to explore that option.  

It is imperative that the charitable organizations, you plan to work with, are vetted prior to any agreement to assist. There are several websites that offer charity assessments based on ratings (see, https://www.charitynavigator.org, or https://www.guidestar.org for example).

Representing the Christian values that SMOTJ stands for, your role is to act as a liaison, facilitator, and catalyst between a suitable charitable organizations and OKF and Denton Program personnel. As you grow in experience and knowledge you will become a go-to expert for Denton Program shipments yourself.